Terms & Conditions

1. Introduction

Welcome to Paws & Tails™, owned by Paws & Tails™, with its registered office at B-14/19(S), Buddhapark, Kalyani, West Bengal, India. PIN: 741235. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

2. Definitions

• "Company" refers to Paws & Tails™.
• "Customer" refers to you, the user of our website.
• "Medicines" refers to pharmaceutical products and other healthcare-related items sold on our website.
• "Services" refers to the online platform and services provided by the Company.

3. Use of Website

• You must be at least 18 years old to use our website.
• You agree to use our website for lawful purposes only.
• You are responsible for maintaining the confidentiality of your account information.

4. Orders and Payment

• All orders are subject to availability and acceptance by the Company.
• Payment must be made in full at the time of order.
• All transactions shall be in Indian Rupees (INR) unless otherwise specified.
• We accept Visa Card, Mastercard, RuPay Card, UPI, Net Banking, Wallet, and PayPal.

5. Medicines and Products

• Medicines sold on our website are for veterinary consumption.
• We strive to provide accurate product descriptions, but we are not responsible for any errors or omissions.

6. Return and Refund Policy

Our return and refund policy is outlined in our Return Policy section. All sales are final, and returns or refunds are not accepted, except in cases of damaged or incorrect products.

7. Intellectual Property

• Our website and its content are protected by intellectual property laws.
• You may not reproduce, distribute, or modify any content without our prior written consent.

8. Liability and Disclaimer

• We are not liable for any damages or losses resulting from the use of our website or products.
• Our products are not guaranteed to be effective or safe for all users.

9. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website after changes are made constitutes your acceptance of the new Terms.

10. Jurisdiction

All disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Kalyani, West Bengal. The parties hereby agree to submit to the jurisdiction of the Kalyani Court for any legal proceedings arising under these terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at: