Shipping and Delivery

Standard Shipping and Delivery Policy

Thank you for shopping with us! We want to ensure your experience is as smooth as possible. Below is our standard shipping and delivery policy:

1. Order Processing Time

• All orders are processed within 1–3 business days from the time of purchase. Orders are not shipped or delivered on weekends or holidays.

• Orders placed after 4:00 PM or on weekends will be processed the next business day.

2. Shipping Methods

• We offer several shipping methods based on your location and preferences:

  • Standard Shipping (5-7 business days)

  • Expedited Shipping (2-3 business days)

3. Shipping Costs

• Shipping options and costs will be calculated at checkout based on your delivery address.

4. Delivery Times

• Standard Shipping: Expected delivery within 5-7 business days, depending on your location.

• Expedited Shipping: Expected delivery within 2-3 business days.

• Delivery times are estimates and can vary depending on factors such as weather conditions, carrier delays, or other unforeseen circumstances.

5. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number and a link to track your order.

• You can track the status of your order on our website by entering the tracking number in the "Track Your Order" section.

6. Shipping Restrictions

• We currently ship in India. Unfortunately, we do not offer international shipping to all locations. If we do not ship to your region, we will notify you before your order is processed.

• P.O. Box Addresses: We may not be able to deliver to P.O. Box addresses with certain carriers. Please ensure you provide a valid street address for delivery.

7. Delivery Issues

• Undeliverable Orders: If a package is undeliverable due to an incorrect address or other issues, the customer will be responsible for reshipping fees.

• Missing or Lost Items: If your order does not arrive within the expected delivery window, please contact us at contact@pawsandtails24.com so we can assist you in resolving the issue.

8. Returns and Exchanges

• If you're not satisfied with your purchase, contact with us.

9. Contact Us

• If you have any questions about our shipping policy or need assistance, please don’t hesitate to contact us at contact@pawsandtails24.com or +91-7003440878 (10 a.m. to 8 p.m. IST.